Page Updated: August 2022.
This website is operated by Outlet4 (also referred to as ‘we’, ‘our’ or ‘us’). By continuing to use this website or by placing an order, you are agreeing to our terms and conditions. We may update these terms and conditions from time to time; as a website user it is your responsibility to check through them before using product or placing an order as you will be bound by the terms and conditions at the time of use.
We would recommend that you save a copy or print these terms and conditions for your reference.
1. Your Order
1.1. After you have completed your order, you will be taken to a ‘checkout success’ page. This page confirms that your order has been placed; you will also receive a confirmation email to the address you provided during checkout.
1.2. While we endeavour to hold sufficient stock to meet all our orders we cannot be held responsible or offer any compensation for any disappointment endured if we fail to meet our designated delivery time. All orders are subject to availability.
1.3. We must receive payment of the whole prices of the goods you order before your order can be accepted. If we are unable to supply the goods you have ordered for any reason, we will inform you as soon as possible. A full refund will be processed if you have already paid for the goods.
1.4. Acceptance shall occur once we dispatch your goods.
1.5. You will be unable to access previous orders through this website, so please save or print copies of your order confirmation and of these terms and conditions.
2. Product Descriptions
2.1. Product details have been written by us to help you to choose models. All specifications and images are true to the best of our knowledge. On occasion manufacturers will update the appearance of a machine, and so from time to time our images may differ slightly from the product you receive. We will update the site with new images and descriptions as these are received.
2.2. All sizes and measurements are approximate but we do try to make sure they are as accurate as possible.
2.3. Product prices are continually updated and so this may be changed without prior notice.
3. Delivery
3.1. All goods must be signed for by an adult aged 18 or over on delivery.
3.2. All supplied products are checked before delivery and then safety is ensured in the transport of the goods before they are delivered to you.
3.3. Goods will be delivered as soon as is reasonably practical to the US address you have provided. Estimates of timescale are available in the delivery and returns information section of this website. On occasion unforeseen factors and availability of goods may cause a delay.Outlet4 shall be under no liability for any delay or failure to deliver products within the estimated timescale.
3.4. We will contact you if we are unable to deliver the goods to you within the specified time. We will try and arrange an alternative time. If this is not acceptable you will have the right to cancel your order and you will receive a full refund.
3.5. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
4. Returns, Cancellations & Replacement Policy
4.1. You have the right to cancel from the moment your order has been placed until 30 days from the date you have received your goods. All cancellations must be made in writing to [email protected]. Refer to our returns policy for full details of how to cancel your order.
4.2. Refunds will be processed within 14 working days.
4.3. If you feel the product you have ordered is unsuitable, you may qualify for our replacement policy.
4.4. You have 14 days in which to notify us of intention to return your order from receipt of goods. This does not affect your statutory rights.
4.5. Product specifications may be changed by the manufacturer. If this happens we will update the website with the most up-to-date specifications we have. If a product has been superseded by a new model we will state this on the website or contact you prior to dispatch.
5. Returns, Warranties & Repairs
5.1. All products we sell come with manufacturer’s warranty.
5.2. If a product arrives with or develops a fault within 30 days of delivery, you are entitled to a full refund providing you make us aware of this within the 30 day period.
6. Fraudulent Transactions
6.1. Outlet4 website uses a secure server to protect your payment information and assist with your shopping experience.
6.2. Any losses incurred or sustained by you if you choose to transmit information by means of email or other internet link shall be borne solely by the customer. In no event shall any such losses in whole or in part be borne by Outlet4.
6.3. When using a public computer, you must sign out when you finish shopping.
7. Intellectual Property
7.1. All design, text, graphics and the selection or arrangement thereof are the copyright of Outlet4 or the manufacturers or suppliers represented on this web site.
7.2. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with products or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and alteration, modification, distribution, or republication) without the prior written permission of us is strictly prohibited.
7.3. Outlet4 is the owner of website trade mark and get-up. All other trademarks, product names and company names or logos cited herein are the property of Outlet4 or their respective owners. No permission is given by Outlet4 in respect of the use of any such trademarks, get-up, product names, company names, logos or titles and such use may constitute an infringement of the holder’s rights.
8. Disclaimers
8.1. The contract between us shall be governed by and interpreted in accordance with US law, and the English courts shall have exclusive jurisdiction to resolve any disputes between us. English is the only language offered for the conclusion of the contract.
8.2. If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected.
8.3.Outlet4 makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technically inaccuracies or typographical errors. All liability of Ernest Doe howsoever arising from any such inaccuracies or errors is expressly excluded to the fullest extent of the law.
8.4. Neither Outlet4 nor any of its directors, employees or agents will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and third party claims, save that nothing shall exclude or restrict liability for death or personal injury resulting from the negligence of Lawnmowers Direct, its directors, employees or agents.
8.5. Outlet4 reserves the right at any time to revise its prices or the details given on this site without notice.
8.6. All orders for products are subject to availability and we reserve the right to refuse to supply to any individual or company for whatever reason.
8.7. We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
8.8. These terms and conditions, together with our current website prices, privacy policy, delivery details and contact details, set out the whole of our agreement relating to the supply of the goods to you by us. These terms and conditions cannot be varied except in writing, signed by one of our directors. In particular nothing said by any of our staff should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. We shall have no liability for any such representation being untrue or misleading.
8.9. These terms and conditions do not affect your statutory rights as a consumer.